Return policy

Return Policy

To be eligible for a return, the item must be unused, returned in the original packaging and in
the same condition that delivered to the Buyer within seven (7) Business Days since the date
of delivery to the Buyer, and at the Buyer’s own costs. Certain products will only be able to
be returned if subject to manufacturing fault.

Under no circumstances will the Seller accept returned goods where the Buyer has been
afforded the opportunity to inspect the goods prior to the purchase or after acceptance of a
delivery, the goods have been damaged due to the Buyer’s negligence, the goods have been
disassembled, permanently installed, physically altered, used or installed contrary to our
and/or the manufacturer’s written instructions and/or have been subjected to misuse or abuse

Please email repairs@nxtleveltech.co.za with the details of your product that you would like
to return.

Product Warranty

Products carry a 12 month warranty against latent manufacturing faults, excluding normal
wear and tear or negligent use. Due to the nature of the products there is no warranty on
drivers and globes.